CUSTOMER SERVİCE
OUR VALUED CUSTOMERS
OUR COMPANY İS LOCATED İN İSTANBUL İN TURKEY SİNCE 1997 AND WE SELL OUR PRODUCTS ALL OVER THE WORLD. THE TOTAL ESTİMATED DELİVERY TİME İS ABOUT 20 OR 25 DAYS (MAX). YOUR ORDERS WİLL BE PRODUCED İN OUR FACTORY AND İT TAKES 7 DAYS (MAX). WE NEVER HAVE STOCK İN OUR STORE.
PAYMENT İNFORMATİON
THE COMPANY ACCEPTS PAYMENT THROUGH BANK ACCOUNT. WE DONT ACCEPT CREDİT CARD FROM ABROAD BECAUSE THE PRİCES OF THE PRODUCTS THAT HAS BEEN MENTİONED TO YOU İS TAX EXCLUDED.
THE PRİCE OF CUSTOM CLEARANCE İS 150 EURO.
CUSTOMER İS RESPONSİBLE FOR SHİPPİNG FEES. SHİPPİNG COST WİLL BE DETERMİNED BEFORE THE PAYMENT AND SHİPPİNG FEES ARE APPLİED TO YOUR ORDER. PLEASE, ASK US HOW MUCH SHİPPİNG COSTS ARE FOR YOUR ORDERS.
SHİPPİNG PROCESSES WİLL BE STARTED AS SOON AS YOU MAKE A PAYMENT FOR YOUR ORDERS VİA BANK ACCOUNT. PAYMENT İS REQUİRED BEFORE WE CAN CONFİRM YOUR ORDERS.
PLEASE İNFORM US BY EMAİL AFTER YOU MADE A PAYMENT BY BANK TRANSFER AND İN EMAİL, YOU NEED TO PUT THE SCANNED TRANSACTİON SLİP AND ALL THE REQUİRED İNFORMATİON FOR YOUR DELİVERY ADDRESS